article thumbnail

It’s Time to Abolish the 70% Change Failure Rate Statistic

Change Starts Here

You don’t have to be in or near the field of change management long before you hear a daunting statistic: 70% of change initiatives fail. It’s mentioned in passing as a fact in most change management books and articles nowadays. Is change management challenging? A few have been utter failures.

Kotter 143
article thumbnail

The Soft Things that Make Mergers Hard

Harvard Business Review

With a bit more attention, this general term can be separated into concrete human traits, applicable to a company, teams, and individuals. With such measurements, one can make reasonable predictions (pre-merger) about how companies and teams will collaborate, where it will be easy, and where there will be conflict.

Champy 12
article thumbnail

Where Have All the Process Owners Gone?

Harvard Business Review

Process gurus such as Michael Hammer , Jim Champy , Geary Rummler , and Alan Brache have long maintained that companies must appoint process owners to ensure that processes are improved across functions. Making sure the company's key processes are delivering competitive advantage , or if not, that the right fixes are on the way.

Process 15