article thumbnail

It’s Time to Abolish the 70% Change Failure Rate Statistic

Change Starts Here

” One quote that never seems to be mentioned is this follow up in 1995, where Michael Hammer said: “In Reengineering the Corporation , we estimated that between 50 and 70 percent of reengineering efforts were not successful in achieving the desired breakthrough performance. .” ” How do they know?

Kotter 143
article thumbnail

Stop Using the Excuse “Organizational Change Is Hard”

Harvard Business Review

But the problem with this attitude, which permeates all levels of our organizations, is that it equates “hard” with “failure,” and, by doing so, it hobbles our change initiatives, which have higher success rates than we lead ourselves to believe. Our biases toward failure is wired into our brains.

Champy 8
article thumbnail

Where Have All the Process Owners Gone?

Harvard Business Review

Process gurus such as Michael Hammer , Jim Champy , Geary Rummler , and Alan Brache have long maintained that companies must appoint process owners to ensure that processes are improved across functions. But I also tell them they must address the issues I mention above to have a chance at being successful.

Process 15