Stop Using the Excuse “Organizational Change Is Hard”
Harvard Business Review
JULY 19, 2017
In organizational change initiatives, our negative biases can create a toxic self-fulfilling prophecy. Suddenly, employees disengage en masse and then the change engine begins to sputter in both perception and reality. ” From that point on, Hammer and Champy’s “unscientific estimate” took on a life of its own.
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