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Add Women, Get Smarter: What’s the Deal with Social Sensitivity?

First Friday Book Synopsis

Anderson (New York City) for The Glass Hammer, an online community designed for women executives in financial services, law and business. Here is an excerpt from an article written by Melissa J. Visit us daily to discover issues that matter, share experiences, and plan networking, your career and your life.”

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Where Have All the Process Owners Gone?

Harvard Business Review

Process gurus such as Michael Hammer , Jim Champy , Geary Rummler , and Alan Brache have long maintained that companies must appoint process owners to ensure that processes are improved across functions. Why didn't process owners stick at these organizations?

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