article thumbnail

Should You Gamble on Your Company's Leadership?

Harvard Business Review

This motto is vastly more ambitious than the previous one — to educate leaders who "make a decent profit — decently" — and ambition, as Nitin Nohria (now HBS's Dean) and James Champy wrote in The Arc of Ambition , is usually a valuable quality.

Company 14
article thumbnail

Where Have All the Process Owners Gone?

Harvard Business Review

Process gurus such as Michael Hammer , Jim Champy , Geary Rummler , and Alan Brache have long maintained that companies must appoint process owners to ensure that processes are improved across functions. But I also tell them they must address the issues I mention above to have a chance at being successful.

Process 15