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Add Women, Get Smarter: What’s the Deal with Social Sensitivity?

First Friday Book Synopsis

Visit us daily to discover issues that matter, share experiences, and plan networking, your career and your life.” Anderson (New York City) for The Glass Hammer, an online community designed for women executives in financial services, law and business. To read the complete article, [.].

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The Soft Things that Make Mergers Hard

Harvard Business Review

As Jim Champy says of major organization change, "One of the things I always look for is the appetite for change. Let's focus on one specific type of factor that deeply affects collaboration: the appetite for change and speedy integration, versus the tendency towards process and deliberation. Is there an appreciation for the need for change?

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Radically Rethinking Health Care Delivery

Harvard Business Review

They have been as simple as taking down the walls between warring orthopedic surgeons and radiologists in a group practice and requiring their administrative staffs to meet every morning to plan the day's work. Jim Champy is a consultant and author. And they have been as ambitious as Novant Health's Safe Med program.

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Where Have All the Process Owners Gone?

Harvard Business Review

Process gurus such as Michael Hammer , Jim Champy , Geary Rummler , and Alan Brache have long maintained that companies must appoint process owners to ensure that processes are improved across functions. Accountability was lacking : Companies didn't hold their process owners accountable for improvements in process performance.

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