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Champy

Report

It’s Time to Abolish the 70% Change Failure Rate Statistic

Change Starts Here

JUNE 3, 2014

” One quote that never seems to be mentioned is this follow up in 1995, where Michael Hammer said: “In Reengineering the Corporation , we estimated that between 50 and 70 percent of reengineering efforts were not successful in achieving the desired breakthrough performance.

Kotter

Kotter Champy Hammer Short-term

Where Have All the Process Owners Gone?

Harvard Business Review

JANUARY 7, 2011

Process gurus such as Michael Hammer , Jim Champy , Geary Rummler , and Alan Brache have long maintained that companies must appoint process owners to ensure that processes are improved across functions. When tradeoffs had to be made, solid departmental reporting relationships trumped dotted process relationships.

Process

Process Champy Competitive Advantage Hammer

It’s Time to Abolish the 70% Change Failure Rate Statistic

Where Have All the Process Owners Gone?

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