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Stop Using the Excuse “Organizational Change Is Hard”

Harvard Business Review

Hughes traces the mythical 70% failure rate back to the 1993 book Reengineering the Corporation , in which authors Michael Hammer and James Champy stated: “our unscientific estimate is that as many as 50 percent to 70 percent of the organizations that undertake a reengineering effort do not achieve the dramatic results they intended.”

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The Soft Things that Make Mergers Hard

Harvard Business Review

As Jim Champy says of major organization change, "One of the things I always look for is the appetite for change. Let's focus on one specific type of factor that deeply affects collaboration: the appetite for change and speedy integration, versus the tendency towards process and deliberation. Is there an appreciation for the need for change?

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Should You Gamble on Your Company's Leadership?

Harvard Business Review

This motto is vastly more ambitious than the previous one — to educate leaders who "make a decent profit — decently" — and ambition, as Nitin Nohria (now HBS's Dean) and James Champy wrote in The Arc of Ambition , is usually a valuable quality.

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Add Women, Get Smarter: What’s the Deal with Social Sensitivity?

First Friday Book Synopsis

Here is an excerpt from an article written by Melissa J. Anderson (New York City) for The Glass Hammer, an online community designed for women executives in financial services, law and business. Visit us daily to discover issues that matter, share experiences, and plan networking, your career and your life.” To read the complete article, [.].

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Radically Rethinking Health Care Delivery

Harvard Business Review

So Novant instituted a program in which hospital pharmacists telephone elderly patients a couple of days after they have been discharged and ask them to review the medications they are taking. Jim Champy is a consultant and author. They wanted to get home - where they were at risk of taking both old and new medications.

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Where Have All the Process Owners Gone?

Harvard Business Review

Process gurus such as Michael Hammer , Jim Champy , Geary Rummler , and Alan Brache have long maintained that companies must appoint process owners to ensure that processes are improved across functions.

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