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The Sales Role Multinationals Need in Emerging Markets

Harvard Business Review

If you could hire only one more person for your organization this year, where would you make that hire? When we surveyed over 160 global executives, we found that companies who hired a dedicated channel manager to manage their third-party distribution relationships within the last five years reported a 11.1%

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The Big Disconnect in Your Talent Strategy and How to Fix It

Harvard Business Review

Talent can move into and out of an organization, through a growing array of options such as freelance platforms , crowdsourcing efforts, and temporary, contract, or part-time work. Their goal is to attract, engage, develop and retain employees – moving talent into, through and out of the organization.

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Recommended Resources – An Interview with Paul Leinwand and Cesare Mainardi, authors of The Essential Advantage

Strategy Driven

The goal is balance: A coherent company strikes a balance where the right product and service portfolio naturally thrives within a capabilities system consciously chosen and implemented to support a deliberate strategy or way to play. These organizations move in lockstep, because everyone understands what’s important.

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How GM Uses Social Media to Improve Cars and Customer Service

Harvard Business Review

In 2013, we created a global Social Media Center of Expertise (CoE), staffed by about 600 people in five regions from the marketing, communications, and customer care teams, with the goal of enhancing the company’s market-based decision making (part of CEO Mary Barra’s mantra of earning customers for life ). Insight Center.

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We Can't Agree to Disagree

Harvard Business Review

It's tempting to think that people who aren't on board will eventually "self-select out of the organization" or, if you're the boss, you'll never have to be that hard-ass who says, "Sorry, but this is just how it is.". the goals are aligned. The alignment of investors' interests with the executive team's goals.

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