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The Big Disconnect in Your Talent Strategy and How to Fix It

Harvard Business Review

Talent can move into and out of an organization, through a growing array of options such as freelance platforms , crowdsourcing efforts, and temporary, contract, or part-time work. Their goal is to attract, engage, develop and retain employees – moving talent into, through and out of the organization. Marion Barraud for HBR.

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Recommended Resources – An Interview with Paul Leinwand and Cesare Mainardi, authors of The Essential Advantage

Strategy Driven

Those companies that ‘sweat’ their capabilities continuously improve them and sustainably capture the top-line growth in their industries and, ultimately, market leadership. Organizations that are clear-minded about where and how they participate in a market spend less on those capabilities that are not competitively differentiating.

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How GM Uses Social Media to Improve Cars and Customer Service

Harvard Business Review

The processes and governance put into place would later become the global Social Media CoE, which sits in my Global Connected Customer Experience organization. How technology is changing the way we work. Integration is hard. It quickly became clear that support functions such as legal and IT would be critical to the team’s success.

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