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The Promise and Peril of a Star CEO

Harvard Business Review

Governance expert Ram Charan considers executive sessions the most important recent innovation in corporate governance. ” Have a good COO and other C-level people in place. Tesla has no COO. Facebook brought in Sheryl Sandberg as COO.

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How to Really Listen to Your Employees

Harvard Business Review

” Su had a client who was strong, passionate, and innovative. Ram Charan. “He cautioned us about our growth, but we never really listened,” says Cameron, who was the COO at the time. “There are personality traits that lend themselves to more empathic listening ,” explains Riordan. Further Reading.

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