Remove Charisma Remove Course Remove Diversity Remove Operations
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How IBM's Sam Palmisano Redefined the Global Corporation

Harvard Business Review

The real story behind IBM's success is the course Palmisano set for 21st century global enterprises. In 2002 Palmisano succeeded a legendary leader in Lou Gerstner, who saved IBM from being broken up and put it on a viable course. Never confuse charisma with leadership. Palmisano has an engaging manner and keen sense of humor.

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Successful Leadership Is Not One Size Fits All

Coaching Tip

Of course, in business management, we all learned the double-edged sword quality of management by celebrity. One can hardly imagine a decentralized decision- making process in his operations. GE is known for its diversity and ability to function competitively in many markets. Of course, both systems work. GE and HCL.