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How IBM's Sam Palmisano Redefined the Global Corporation

Harvard Business Review

In the 20th century, a select group of leaders — General Motor's Alfred Sloan, HP's David Packard and Bill Hewlett, and GE's Jack Welch — set the standard for the way corporations are run. Never confuse charisma with leadership. In the 21st century only IBM's Sam Palmisano has done so. They listen as well as they speak.

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Successful Leadership Is Not One Size Fits All

Coaching Tip

General Electric and HCL Technologies provide a good counter example. Jack Welch is quoted as saying, "What sets GE apart is a culture that uses diversity as a limitless source of learning opportunities, a storehouse of ideas whose breadth and richness is unmatched in world business." GE and HCL. And, of course, there is overlap.