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How Target Is Taking Sustainable Products Mainstream

Harvard Business Review

For years, the answer to the question “Do people really want to buy more sustainable products?” ” Surveys consistently show that we aspire to buy responsibly , and we even say we’ll pay more for environmental or socially preferable products. So why are sustainable products surging now?

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Turning Customer Intelligence into Innovation

Harvard Business Review

While companies are increasingly using detailed analytics to fine-tune pricing, packaging, and product performance, analytics have their limits when it comes to finding the next big idea. However, the chemical formulations weren't intended for hand washing and could cause abrasions or burns.

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The Big Picture of Business – Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 4 of 4

Strategy Driven

My client (a different chemical company) later had a similar explosion. At a later news conference, OSHA announced that it was assessing its smallest fine, as a result of the forthright way in which my client had handled the crisis. Another energy industry client operated coal mines. Finally comes Crisis Training.

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Case Study: The Expat Dilemma

Harvard Business Review

As the senior HR executive in charge of managing overseas assignments, Anton Danois made a point of spending time with Streuvels Chemicals' expatriate employees and their families. But managing European chemical plants was what he knew best, not overseeing an international mobility department. An expat in the Labyrinth.".

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Sears Has Come Back from the Brink Before

Harvard Business Review

This is disturbing coming from a company so adept at cutting-edge customer analytics that it’s selling analytics services and has refused to divulge the names of its tech staff at Hadoop conferences to prevent them from being poached. But from the average consumer’s point of view, it can be hard to see Sears’ competitive advantage right now.

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Dow Asks, What's the Business Case for Protecting Nature?

Harvard Business Review

Companies are increasingly seeing the obvious benefits of slashing energy use, and beginning to include in their calculations the considerable risk reduction from managing water well or limiting the use of toxic chemicals. The leaders will win by integrating these new valuations effectively into their processes, products, and services.