Harvard Business Review

NOVEMBER 30, 2018

We often think we’re starting far ahead of where we objectively are and that we’ve arrived when we’re still hundreds of miles from our goal. There are two types of experiences that will accelerate your development — functional experiences and management experiences. Ask for insights.

Career 8

Career Chief Financial Officer Supply Chain Chief Information Officer 8

Harvard Business Review

JULY 25, 2013

But too many organizations are stretching their Chief Information Officers (CIO) too thin. CIOs are being tasked with managing internal business systems, cloud-based services, big data innovation, data security, and the 24x7 needs of global customers who access company data on personal devices.

CIO 8

CIO CFO Chief Information Officer Business Intelligence 8

Harvard Business Review

JULY 22, 2014

Once a realm defined by its creative expression, trade shows, and glossy literature, marketing has instead become the place in the organization that pulls together all of the information necessary to find, sell to, and serve the customer effectively and efficiently. What form that partnership might (or could) take isn’t clear.

Supply Chain 9

Supply Chain CIO Chief Information Officer Budgeting 9

Harvard Business Review

JUNE 19, 2013

So who''s responsible for information security in your company? But when I put the question to top management, well, they''re busy — not their problem, that''s for sure — and they refer me to the chief information officer or the chief technology officer. Unfortunately this rarely happens.

Company 8

Company Chief Operating Officer Chief Technology Officer Chief Information Officer 8

Harvard Business Review

AUGUST 29, 2013

But why is it that two leaders focused on the same ultimate goal cannot make better progress in working together? The CMO must design and drive a customer experience that is consistently first-rate, at every touch point within the company — a goal that lays more emphasis on the role of IT and the need to reach a deeper understanding.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Harvard Business Review

FEBRUARY 18, 2011

Over my 15 years of teaching a course on IT in health care, I've seen that for CIOs who are MDs, the skill of delivering difficult messages becomes part of their tool set for communicating effectively with senior management. The goal is for the CEO to make solving the problem a priority and place the issue on the "must do" list for execution.

System 15

System CEO CIO Chief Information Officer 15

Harvard Business Review

AUGUST 25, 2016

Across industries, staff such as retail category managers, sales representatives, financial advisers, and wealth managers are awash with reports and insights that comfort their companies’ top executives and by making them feel that they are leading a “customer-centric” organization. What made the difference?

Retail 8

Retail Banking Chief Information Officer Report 8

Harvard Business Review

JULY 23, 2013

It''s time for CIOs to move beyond their roles as chief technology officers, and embrace the name with all of its implications: Chief Information Officer. Because no one is managing the store. The explosive growth of information is accelerating. But it should be the CIO''s job. Back to the Future.

CIO 8

CIO CFO Zero Based Budgeting Chief Technology Officer 8

Harvard Business Review

NOVEMBER 9, 2012

In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). It's up to the CEO to ensure that marketing and IT are on the same page in terms of both innovation goals and risk management.

CIO 8

CIO Chief Information Officer Norton Technology 8

Harvard Business Review

DECEMBER 14, 2015

As the chief information officer of a large academic medical center, I oversee four petabytes of data. This group saw that new mobile apps for patients (which measure and manage health outcomes) could yield clinical and financial benefits. Is that “big data”?

Health Care 8

Health Care Chief Information Officer Committee Early Adopters 8

Harvard Business Review

MARCH 18, 2014

One consultant described the search for a chief information officer in these terms: “Whereas technical expertise was previously paramount, these competencies [being sought today] are more about leadership skills than technical ones.” Finally, C-level executives must be adept in receiving and synthesizing information.

Skills 8

Skills Consultative Ethics Chief Information Officer 8

Harvard Business Review

MAY 16, 2016

A sense of urgency can help leaders reach goals. We led the fight against terrorism, redesigned the higher education system in the country, formulated a five-year strategic plan for “Digital Tunisia,” and created a “country chief information officer” role that reports directly to the Prime Minister.

Politics 9

Politics Chief Information Officer Tourism Environment 9

Harvard Business Review

JULY 21, 2014

That could mean illustrating the effects of a proposed customer management system with testimonials from actual customers, or describing how the data-sharing project you want to expand helped keep employees connected during a major outage. Make sure you also show how that the need aligns with corporate goals and strategies,” Sheen says.

IPO 8

IPO Audience Chief Information Officer Case Study 8

Harvard Business Review

NOVEMBER 2, 2018

This gave ZF access to top-notch expertise in data analytics and the management of information systems. As the goal of the data lab is to create value by analyzing data, we initially focused on the departments that generate the most data. The hardest part was figuring out how the lab would work.

Company 9

Company Automotive Project Chief Information Officer 9