Harvard Business Review

NOVEMBER 22, 2017

From bundled payments to accountable care organizations, value-based payment models incentivize providers to deliver high-quality care—efficiently. Improving access to care, increasing workforce productivity, optimizing clinical operations, and managing population health are important—and interrelated steps.

Health Care 8

Health Care Content Chief Information Officer Efficiency 8

Harvard Business Review

MARCH 13, 2017

A sales manager of a major services corporation, for example, may want to know which employees have the strongest relationships with executives at a client prior to visiting them and who best understands the subject of the meeting. Every organization and country has its own privacy culture and definition.

Ethics 9

Ethics Company Committee Chief Information Officer 9

Harvard Business Review

NOVEMBER 17, 2017

When it comes to cybersecurity, the chains of communication that exist within an organization, if they exist at all, are often a mess. Organizations of all sizes across all sectors are experiencing an exponential increase in their exposure to cyber risk. Harry Haysom/Getty Images.

Metrics 8

Metrics CIO Chief Financial Officer Chief Information Officer 8

Harvard Business Review

JANUARY 19, 2018

The person’s capabilities should fit the challenges facing the organization at the time. Consider Staples, the office-supplies retailer, which had tumbled from being the market leader to being a third of the new leader’s size by 1992. Here’s what we learned. ” Wilson was exactly what the business needed.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

NOVEMBER 24, 2017

But all too often organizations’ approach to mitigating that risk — other than taking the wise step of ensuring that they have the state-of-the art technological protection in place — is more training. What we need to do is to help users and customers keep themselves and their households and organizations out of trouble.

Training 9

Training CIO Chief Information Officer Information 9

Harvard Business Review

JULY 22, 2014

Throughout technology’s history, that vanguard has been the part of an organization willing to invest for one or both of two reasons: it is having significant trouble with the status quo or it has a compelling vision that things could be done in a new, better way. Every revolution has its vanguard.

Supply Chain 10

Supply Chain CIO Chief Information Officer Budgeting 10

Harvard Business Review

DECEMBER 11, 2013

The proliferation of C-suite roles is an indication of the increasing strategic and operational complexity organizations face. One of the newest additions to the C-Suite is the Chief Data Officer. If you’ve decided to move ahead, then the next step is to effectively build that role into the rest of the top management team.

Incentives 8

Incentives Chief Information Officer Business Intelligence Execution 8

Leading Blog

MARCH 18, 2011

In today’s high-velocity environment, Scott Klososky believes you need to understand how to guide your organization in the implementation and usage of technology—in short, how your organization “does” technology. [As Speed is our friend in almost every case. Younger generations will not operate like the current generation of leaders ….If

Chief Information Officer 281

Chief Information Officer CIO ROI Technology 281

Harvard Business Review

AUGUST 8, 2013

The job of Chief Information Officer has never exactly been easy. Their organizations face disruption from both traditional and non-traditional competitors, and constant change. Others in their organizations, however, are often less so. Avoiding the Schizophrenic IT Organization. See accompanying chart.)

CIO 8

CIO Succession Fast Follower Chief Information Officer 8

Harvard Business Review

MARCH 3, 2011

Five years ago, Chief Information Officers (CIOs) were on top of the world. Chief "Infrastructure" Officers focus on cost reduction, and account for 65% to 70% of the overall IT budget. Most of this CIO persona's projects prioritize keeping the lights on and managing legacy environments.

CIO 15

CIO Chief Information Officer Budgeting Technology 15

Harvard Business Review

JUNE 6, 2013

Usually, people think of the systems they use as employees inside organizations — not customers. While the customer intelligence group was learning about customers'' emotions, Ron van Kemenade , the new chief information officer, was learning about ING''s IT organization. IT management Marketing Operations'

Marketing 8

Marketing Six Sigma Agility Banking 8

Harvard Business Review

AUGUST 25, 2016

Across industries, staff such as retail category managers, sales representatives, financial advisers, and wealth managers are awash with reports and insights that comfort their companies’ top executives and by making them feel that they are leading a “customer-centric” organization. What made the difference?

Retail 8

Retail Banking Chief Information Officer Report 8

Harvard Business Review

AUGUST 13, 2014

For the past four years, Accenture has conducted an annual survey of chief marketing officers (CMOs) and chief information officers (CIOs) to understand the state of their collaboration. Collaboration IT management Marketing' In that time, weve tracked dramatic changes in attitudes.

CIO 8

CIO Chief Information Officer Marketing Survey 8

Harvard Business Review

MARCH 18, 2014

Another said, “Driving an organization or function to a higher level of performance, efficiency, or growth requires a ‘take-charge’ leadership.” One consultant stressed the ability to “set the strategic direction” for the organization; another equated strategic thinking with “integrative leadership.” Change-management.

Skills 10

Skills Consultative Ethics Chief Information Officer 10

Harvard Business Review

JANUARY 13, 2011

As chief information officer of my family, I had purchased two used 333 MHz iMac G3s with 160MB of RAM in Bondi blue for my children to play games on. In 2011, CIOs of organizations large and small are going to face decisions about whether to keep old systems or upgrade.

Technology 15

Technology CIO CFO TCO 15

Harvard Business Review

SEPTEMBER 10, 2015

Anyone who has worked inside a large organization can rattle off a lengthy list of the things that regularly kill promising ideas: conflict with existing businesses, naysayers, management turmoil, insufficient resources. Here are six ways to change that. Start with a survey. Get external validation.

Venture Capitalist 8

Venture Capitalist Company Due Diligence Chief Information Officer 8

Harvard Business Review

JULY 21, 2016

A change began to occur in the 1970s as functional managers slowly joined BU leaders and COOs on the top team. CFOs were the first functional chiefs to join, followed in the 1980s by Chief Strategy Officers (CSOs). The 1990s saw the appearance of Chief Information Officers, Chief Marketing Officers and others.

Execution 8

Execution Team Committee COO 8

Harvard Business Review

AUGUST 29, 2013

Business is largely about competition and, even within organizations, a healthy dose of rivalry between colleagues can be a good thing. It is time for leaders in organizations to extend their trust to — and accept it from — business units beyond their own. Conflict IT management Online marketing'

CIO 8

CIO Chief Information Officer Marketing Technology 8

Harvard Business Review

JULY 23, 2013

It''s time for CIOs to move beyond their roles as chief technology officers, and embrace the name with all of its implications: Chief Information Officer. Because no one is managing the store. The explosive growth of information is accelerating. But it should be the CIO''s job. Back to the Future.

CIO 8

CIO CFO Zero Based Budgeting Chief Technology Officer 8

Harvard Business Review

NOVEMBER 9, 2012

In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). It's up to the CEO to ensure that marketing and IT are on the same page in terms of both innovation goals and risk management.

CIO 9

CIO Chief Information Officer Norton Technology 9

Harvard Business Review

MAY 16, 2016

Separate the transformation or innovation team from the traditional part of the organization. For the Prime Minister, it also meant that he had to empower his team to make autonomous decisions. Big problems need big solutions and you can’t come up with great ideas when you are bogged down with e-mails and day to day issues.

Politics 11

Politics Chief Information Officer Tourism Environment 11

Strategy Driven

FEBRUARY 7, 2019

Outcomes keep everyone focused on what’s most important for an organization and provide a way to measure whether they’ve achieved a desired result. Every executive wants change to happen “yesterday,” yet even so, it takes time for an organization to adapt and change, especially when the change itself is radical. About the Author.

CIO 85

CIO Guidelines Chief Information Officer Learning-by-Doing 85

Harvard Business Review

JULY 25, 2013

But too many organizations are stretching their Chief Information Officers (CIO) too thin. CIOs are being tasked with managing internal business systems, cloud-based services, big data innovation, data security, and the 24x7 needs of global customers who access company data on personal devices.

CIO 8

CIO CFO Chief Information Officer Business Intelligence 8

Harvard Business Review

FEBRUARY 9, 2016

The survey gathers perspectives from a small but influential group of executives — chief information officers, chief data officers, and senior business and technology leaders of Fortune 1000 firms. By following this approach, organizations can learn through trial and error.

Chief Financial Officer 8

Chief Financial Officer Chief Information Officer Agility Metrics 8

Harvard Business Review

JUNE 13, 2017

million citizens but is larger in landmass than Switzerland; as a result, many towns do not have a nearby government office. Every citizen carries a digital ID card that allows him or her to vote remotely, pay taxes with a few clicks, manage health care, and much more. Estonia has only 1.3 Urban digital nervous system.

Content 8

Content Transportation Osborne Chief Information Officer 8

Harvard Business Review

DECEMBER 14, 2015

As the chief information officer of a large academic medical center, I oversee four petabytes of data. This group saw that new mobile apps for patients (which measure and manage health outcomes) could yield clinical and financial benefits. Is that “big data”?

Health Care 8

Health Care Chief Information Officer Committee Early Adopters 8