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Reversing the Curse of Dominant Logic

Harvard Business Review

Western multinationals — especially the most successful ones — consistently struggle to achieve their growth targets in emerging markets. Because they try to repeat their past success formulas — the ones that work so well for them in developed markets. It is impossible to earn healthy profits in emerging markets.

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A Hands-Off Approach to Open Innovation Doesn’t Work

Harvard Business Review

In business, winning is often a matter of speed — to new markets with new offerings — rather than slow, steady plodding. That doesn’t sound all that unreasonable, perhaps, but consider this: Only 38% of those who took this approach said they believed the innovation partnership had achieved its strategic goals.

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Answering Your Questions About P&G and Innovation

Harvard Business Review

June's Harvard Business Review features a story by Procter & Gamble Chief Technology Officer Bruce Brown and me on " How P&G Tripled Its Innovation Success Rate." First, some of the ways that P&G reduces risk on individual projects are generally good innovation practices for everyone.

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How Data Visualization Answered One of Retail’s Most Vexing Questions

Harvard Business Review

“Retailers are all using scanner data to track what happened at the point of sale ,” says Sam Hui, an associate professor of marketing at NYU’s Stern School of Business. The redder the location, the more frequently it was trafficked: For chief technology officer Joe Lezon, the results were both helpful and surprising.

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How to Manage People Who Are Smarter than You

Harvard Business Review

” Remember, Hill adds, your goal is to “figure out how you’re going to work together and support your employee.” ’” Project confidence, but not too much. Even if it sometimes feels as if you’re in over your head, it’s important to project the right amount of confidence.