Remove Chief Technology Officer Remove Goal Remove Operations Remove Project
article thumbnail

A Hands-Off Approach to Open Innovation Doesn’t Work

Harvard Business Review

They didn’t exert heavy control in the negotiation stage, and afterward, when strategic, operational, or cultural mismatches between big and small arose, they left it to the innovation teams to solve them — a fix-it-as-you-go mentality. Don’t assume that each side’s goals are obvious.

article thumbnail

How Data Visualization Answered One of Retail’s Most Vexing Questions

Harvard Business Review

The redder the location, the more frequently it was trafficked: For chief technology officer Joe Lezon, the results were both helpful and surprising. ” Lezon, along with Alex and Ani’s head of merchandising and head of sales operations, used the data to inform product placement. .

Retail 12