article thumbnail

Breaking the Death Grip of Legacy Technologies

Harvard Business Review

The Future of Operations. The latter are troublesome because the knowledge base and skills required to operate in the new realm are so fundamentally different. One of Christensen’s favorite examples is steel minimills, whose electric arc furnaces used scrap steel as their feedstock. Insight Center.

article thumbnail

What the Best Transformational Leaders Do

Harvard Business Review

Clay Christensen , Professor at Harvard Business School and Innosight co-founder. Today AWS accounts for just 10% of Amazon’s $150 billion in revenue, but generates close to $1 billion in quarterly operating profit. The Transformation 10 Judges Chris Chadwick , former CEO of Boeing Defense.