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Revealing Leadership Insights From Thinkers50

Tanveer Naseer

Technology has clearly paid a huge part in this, but the biggest driver of change in how organizations are run is the ceaseless quest for improvement; to manage more efficiently and effectively to better achieve business results. Christensen’s influence on the business world has been profound.

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A New Framework for Customer Segmentation

Harvard Business Review

In Clay Christensen''s words, customers "hire" products or other solutions because they have a specific job to fulfil, not because they belong to a certain segment. This type of of segmentation is more important than ever as technologically empowered customers have more choice and the ability to craft their own solutions.

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What Is Strategy, Again?

Harvard Business Review

Prahalad and Gary Hamel’s 1990 article, “ The Core Competence of the Organization ”). Aggressive outsourcing and partnering to improve efficiencies (perhaps a reference to “ The Origins of Strategy, published in 1989 by the granddaddy of strategy consulting, BCG founder Bruce Henderson).