CIO Comparison Management Operations 
Harvard Business Review
AUGUST 1, 2013
These differences go to the foundation of the modern corporate IT department — the infrastructure — which includes the software, hardware, communications, facilities, data centers, operations, and other technical resources a corporation operates. Infrastructures are under assault technically, functionally, and financially.
Harvard Business Review
APRIL 4, 2013
Those of us who believe that managers make better decisions when key data are presented visually tend to get very excited about all the innovation going on in the graphical display of information. The best case I can cite for this argument is Procter & Gamble, which has institutionalized data visualization as a primary tool of management.
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