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The CIO in Crisis: What You Told Us

Harvard Business Review

Our research, conducted in partnership with Harvard Business Review, The Economist, CEB (formerly the Corporate Executive Board), Intel, and TNS Global, finds that corporate leadership has lost confidence in the CIO as a strategic partner and views IT as a commodity rather than a difference-maker.

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How to Prioritize Your Innovation Budget

Harvard Business Review

He went on to say that the insatiable demands of today’s operational turbulence were robbing him and his organization of ability to invest in the future. We reflected on this, and on the broader context we’ve seen in our work, and created four high-level buckets into which resources and money can be poured: Daily Operations.

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Breaking Down Data Silos

Harvard Business Review

Every CIO I meet tells me that they are excited at the potential of analytics for their business. Second, data confers insight and advantage. As you progress in using data in operational and strategic applications, organizational changes will be inevitable. Of course, if it was easy, it wouldn’t be important.

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3 Ways Big Companies Are Connecting with Younger Consumers

Harvard Business Review

Reminiscent of a Starbucks, the storefront includes a coffee bar, a conference table in an open area, and a couple of meeting rooms. Starwood CIO Martha Poulter told me that Starwood’s strategy is to try to amaze their guests so they will share their experiences through their social channels.

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How P&G Presents Data to Decision-Makers

Harvard Business Review

Around the world, P&G managers are conferring in such rooms, with embedded analysts from P&G''s Information and Decision Solutions group aiding their deliberations with Spotfire-enabled visuals. P&G''s CIO Filippo Passerini calls it "getting beyond the what to the why and the how."

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How IT Professionals Can Embrace the Serendipity Economy

Harvard Business Review

This perspective created the industrial economy lens through which most managers perceive their operations. A presentation developed for a conference does not produce much value until it is actually presented, an event which may occur weeks or months after the document is completed. Technology investments work the same way.

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