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Servant Leadership Observer ? November 2010

Modern Servant Leader

The Modern Servant Leader Servant Leadership & Technology. Leadership. September 20, 2011 Servant Leadership. Servant Leadership Intro. Servant Leadership Academic Programs & Education Opportunities. Servant Leadership. Servant Leadership. Leadership Lessons from a Cracked Pot.

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Turn a C-level Customer Into Your Most Valuable Reference

Harvard Business Review

"Helping my smaller vendors grow and get established is in my interest," notes Patty Morrison , CIO of Cardinal Health — and the kind of dynamic customer advocate ideal for any technology firm. "So When she was CIO at Motorola, for example, the company had public positions on things like use of mobile devices and public safety.

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How to Create True Customer Advocates

Harvard Business Review

One predictable result of this activity has been increasing demand from marketing and sales leaders to find more such advocates to showcase, in some cases creating a "beast that needs to be fed" similar to what you see in traditional media channels — like sports or the entertainment industry — that experience rapid growth in popularity.

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Breaking Down Data Silos

Harvard Business Review

You can’t read the pages of the mainstream or business media without being impressed by the opportunity. Every CIO I meet tells me that they are excited at the potential of analytics for their business. Second, data confers insight and advantage. In order to do this, you’ll need support from the highest level.