Restaurant Week (An elementary look at quality culture fundamentals)
Deming Institute
AUGUST 30, 2018
Guest post by David Kachoui (previously published in Quality Progress, August 2014): Director of Business Development at Natech Plastics. Edwards Deming, the father of the quality movement, defined quality as “pride in workmanship.” Deming, The New Economics, see reference 2, p. Andrew Ortony, Gerald L.
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