Remove Commitment Remove Decentralization Remove Ishikawa Remove Process
article thumbnail

Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

This step is an ongoing process—it is continuous improvement within the organization. You may ask what the role of Quality Leadership was in the transformational process? The first step in achieving the vision of a decentralized, citizen-focused police service. Step 6: Make continual organizational improvements. Year seven.