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Balancing Push and Pull Approaches to Improvement

Harvard Business Review

An executive in the company's finance operations adopted a Six Sigma belt-driven approach to reduce costs in the company's global shared service centers. can often have a superior attitude and be zealots with a hammer, so that everything looks like a nail. Finally, the improvement experts (and I am one!)

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Shutting Down Your Business Gracefully

Harvard Business Review

Home Run Media, a media agency that helped its clients plan and carry out their marketing strategies, had been operating for more than a decade when a key client in the fantasy sports industry began to grow rapidly, thanks in part to Home Run’s work and to a healthy dose of venture capital that was fueling its growth. He wanted out.

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