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What Circuit City Learned About Valuing Employees

Harvard Business Review

In 1960, 11 years after he founded the company that became Circuit City, my father Sam Wurtzel was reading a book he couldn't put down: The Human Side of Enterprise , by MIT professor Douglas McGregor. The next morning, he called McGregor's office and asked for a meeting with him.

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Steve Jobs and The Bobby Knight School of Leadership

Harvard Business Review

He routinely denigrated the ideas and accomplishments of employees, expected a commitment to work but seldom appreciated loyalty, arbitrarily fired people, disregarded the feelings of others, excluded people from "secret" projects, routinely took credit for the accomplishments of others, and did not allow others to have a public face.