Strategy Driven

FEBRUARY 6, 2015

It is not enough for management to endorse quality programs; they must actively participate. It applies to service industries and manufacturing operations. Paying attention to quality can realize: Lower operating costs. Faster innovation. The more positive results are shown, the more universal will be participation.

Quality 50

Quality Metrics Strategic Planning TQM 50

Curious Cat

MARCH 10, 2015

Innovation and experimentation become organizational values. Committee on the Future of the Department formed. Committee on the Future of the Department issues its report and the chief acts on the report. Field operations are decentralized into four areas of the city – central, south, east, north and west.

Case Study 40

Case Study System Decentralization Management 40

Harvard Business Review

DECEMBER 10, 2015

Our organizations created a unique financial arrangement that mirrored a joint venture (basically, an “earn-in” opportunity for RIC to participate in the inpatient income stream), but Silver Cross retained its rehabilitation licensure. At first, we worked with RIC as a consultant but then became its partner in 2009.

Health Care 8

Health Care Committee Balanced Scorecard Discount 8

Harvard Business Review

FEBRUARY 2, 2015

Companies that focus on innovation often worry about how to encourage people to contribute ideas. But what happens when you ask people to participate in an innovation effort, and then get flooded with too many suggestions? The lack of follow up also potentially made employees more cynical about future innovation efforts.

Committee 8

Committee Innovation Follow-up Long-term 8

HR Digest

MAY 3, 2019

A conversation with Peter Fasolo about the value of transformational growth and innovation – and how to help it unfold. Such a degree of corporate socialization can also stifle innovation and overall cognitive diversity. How do you keep your people open to transformational growth and innovation?

Innovation 40

Innovation Diversity Human Resources Committee 40

Strategy Driven

MARCH 18, 2011

The right to win is the ability to enter or participate in any competitive market with the reasonably justified belief that you will succeed and create value. CDS starts with what you as a company do best – better than anyone else – and builds from that internal base of strength in making market participation choices.

Resources 52

Resources Industry System Strategy 52

Harvard Business Review

MAY 23, 2017

This model doesn’t leave patient choice to chance; it’s hardwired into clinical operations. How the most innovative providers are creating value. The solution: Help seriously ill people choose exactly what kind of care they want — and want to avoid. The Status Quo. Insight Center. The Leading Edge of Health Care.

Health Care 9

Health Care Sharpe Document Cost 9

Harvard Business Review

JUNE 23, 2016

While a natural inclination, this group is (by design) representative of current operating units and functions, which often have a status quo to defend. There could be C-suite participation, but only as peers; the CEO and board members are excluded. That, in brief, is the concept of a leadership circle.

Leadership 10

Leadership Diversity Committee Long-term 10

Harvard Business Review

NOVEMBER 14, 2011

Bank of America convenes a local committee of bank leaders in each of its 45 Neighborhood Builders markets then uses a short application and lots of on-the-ground research to select two awardees per community per year. And, as a result, we are now able to identify three key reasons why it has been so effective. It is both local and national.

Case Study 15

Case Study Banking Participative Training 15

Harvard Business Review

DECEMBER 22, 2010

The Nike Foundation also leans on its expertise in innovation and scale to find solutions to poverty, while keeping its operations separate from the business. Day says, "we have been able to use the best of our Nike DNA, but have the freedom to operate as an independent force for change in the development sector.

Core Competence 15

Core Competence Market Segmentation Globalization Reputation 15

Harvard Business Review

MARCH 2, 2012

As global companies focus their strategies on developed and emerging markets, they require substantial cadres of leaders capable of operating effectively anywhere in the world. economy, expands America's global trade, and attracts foreign companies to base operations in the U.S.

Competitive Advantage 14

Competitive Advantage Globalization Development Intellectual Capital 14

Harvard Business Review

JANUARY 27, 2017

The bad news: Petabytes of new data and algorithmic innovation assure that “autonomy creep” will relentlessly challenge human oversight from within. But only the human oversight committee approves what gets “autonomized” and how it is implemented. These distinct approaches enjoy demonstrable real-world success.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

MAY 25, 2015

A whopping 70% had jobs that are best described as self-employed; ranging from owner/operator of Diva Day Care to selling on eBay to teaching piano lessons. Today’s teens are getting a completely different work experience than I did – and it’s better preparing them to be innovators.

Entrepreneur 8

Entrepreneur Rogers Committee Technology 8

Harvard Business Review

OCTOBER 13, 2016

Since early 2015, when he began working with Sodexo’s executive committee as the global services firm’s chief transformation officer, Sunil Nayak has undergone his own leadership transformation. ” Insight Center. Project Credibility. Communicate Effectively (Even Virtually).

Globalization 8

Globalization Emotional Intelligence Marketing Skills 8

Women on Business

JANUARY 24, 2011

But many businesswomen are so overwhelmed with running day-to-day operations, there is little or no time to do a good job at casting the net of promotional effort out—whether through community activities, donations, networking events, promotional campaigns, public relations initiatives, or advertising—it is NEVER enough!

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

FEBRUARY 2, 2016

This means centralizing and systematizing activity throughout your company while still fostering participation and experimentation. Some of the first business functionaries were railroad telegraph operators who managed schedules. The functional model of organization dates back to the 1850s. Strategy That Works. Add to Cart.

Development 8

Development Supply Chain Incentives Outsourcing 8

Harvard Business Review

JANUARY 15, 2013

It was thankless in part because about half the participants didn't think law firms needed a strategy. Tough decisions such as which clients to serve and which not; which partners are creating value and which are not; and where to focus in terms of practice expertise and geography are nearly impossible to make by committee.

Creativity 8

Creativity Consensus Business Model Committee 8

Harvard Business Review

OCTOBER 18, 2013

Banner’s leaders used its G&A success to extend the optimization program to its clinical operations, starting with Banner Good Samaritan Medical Center, the system’s flagship teaching hospital in Phoenix. As with the G&A project, a steering committee composed of the facility’s senior leaders was formed. Capitalize on success.

Cost 8

Cost Health Care Six Sigma Insourcing 8

Harvard Business Review

MARCH 28, 2014

Such is the nature of disruptive innovation, whose impact across industries continues to accelerate thanks to exponential improvements in digital and other core technologies. Last fall, I testified before the Senate Commerce Committee on the risks of moving too slowly in completing the transition.

Technology 8

Technology Information Technology Wireless Proposal 8

Strategy Driven

DECEMBER 2, 2011

Ostensibly, all participants benefit from the synergy. They exchange ideas, swap cards, engage in base-level volunteer work and participate in several concurrent networks. They staff committees and events, hoping to generate more leads. There is no converting them to your more enlightened way of thinking and operating.

Committee 52

Committee Learning-by-Doing Consultative Budgeting 52

Harvard Business Review

OCTOBER 22, 2015

The clinic created a high-level steering committee to oversee all its costing and value-improvement projects. Establishing this committee signaled that implementing value-based health-care delivery was an institutional priority. Unfortunately, fewer than 20% of patients had completed both pre- and post-operative surveys.

Mayo 8

Mayo Health Care Committee Project 8

Harvard Business Review

DECEMBER 12, 2016

Although this can present leadership challenges related to shifting strategy, culture and operations, it certainly isn’t rocket science. Innovating for Value in Health Care. Set Up a Steering Committee and Project Team. Map Patient Pathways and Clinic Operations. Insight Center. Sponsored by Medtronic.

Health Care 8

Health Care Committee Compliance Project 8

Harvard Business Review

JUNE 13, 2013

"Offers" usefully blurred categorical and cultural distinctions between "product" and "service" innovation. The more people talked, the clearer it became: "offers" was simply a better word and organizing principle for generating more innovative innovation scenarios. Language matters. Language matters. Is that an opportunity?

Ulrich 9

Ulrich Kaizen Innovation Competitive Advantage 9

Harvard Business Review

JUNE 3, 2016

But they hoped that the benefits would extend far beyond this objective — that the project would introduce the Opera staff to new ways of thinking that offered the potential to fundamentally change how it operated. Afterwards, each participant was debriefed. The event was a huge success. The next day, everyone met to debrief.

Audience 8

Audience Brainstorming Project Class 8

N2Growth Blog

MAY 17, 2010

Before I go any further, today’s rant should not be construed as a call for elitism, but rather a call for authenticity, innovation and professionalism. As leadership advisors and coaches we counsel our clients on the need for change and innovation, but have we become the proverbial shoe maker without shoes?

Blog 333

Blog Leadership Consultative Follow-up 333

Harvard Business Review

AUGUST 17, 2016

Although insights from social listening can and should drive corporate strategy and innovation, these are more likely trapped inside the marketing and service departments that “own” them. To get the most out of social media data, operations have to go beyond data scientists and the marketing departments that house them.

Media 8

Media Sample Brand Marketing 8