Harvard Business Review

NOVEMBER 5, 2014

Recognizing that corporate responsibility can offer a company a competitive advantage today, we became interested in IBM as a pioneer in establishing a skills-based volunteerism initiative that also influences its talent and professional development strategies. So far, IBMers have completed over 1,000 projects.

Intellectual Capital 12

Intellectual Capital Library Project Competitive Advantage 12

Harvard Business Review

OCTOBER 22, 2014

But as a privileged practitioner, who has helped companies around the world make sound hiring and promotion decisions for the past three decades, I thought I would offer my perspective to the debate. People are hired for IQ and experience and fired for failing to manage themselves and others well. ” And the comments fly.

Emotional Intelligence 10

Emotional Intelligence Goleman Intellectual Capital Human Resources 10

Harvard Business Review

MAY 17, 2012

Three-quarters of the world's CEOs say more emphasis should be placed on measuring the value of non-financial assets such as intellectual capital and customer relationships. This was the headline finding of a recent study (PDF) by the American Institute of CPAs and the Chartered Institute of Management Accountants.

Customer Loyalty 13

Customer Loyalty Loyalty CEO Intellectual Capital 13

Harvard Business Review

DECEMBER 21, 2016

Despite the fact that executives could improve the value and performance of their companies by shifting capital from under-performing business units to better performing units, most choose to allocate their resources the same way year after year. Consider the dramatic shift in the types of assets that create market value.

Intangible Assets 8

Intangible Assets Business Model GAAP Budgeting 8

Harvard Business Review

OCTOBER 17, 2011

Its value stems from how business leaders, from senior executives to managers, use it to foster new collaborative behaviors that materially improve business performance. They are among a company's most fundamental social media assets — or liabilities. This rarely bears fruit.

Media 15

Media Intellectual Capital Competitive Advantage Compliance 15

Harvard Business Review

OCTOBER 4, 2011

I remember attending a Hewlett-Packard meeting for industry analysts in the early 1990s and hearing HP proudly declare that it was becoming a software company. Software had turned into a stronger driver of revenue in the computer industry than hardware, and HP management had realized that it had to make the shift to sustain its growth.

Software 13

Software Intellectual Capital Maturity Customer Loyalty 13

Harvard Business Review

JUNE 22, 2016

Manufacturers invest most of their capital into physical assets, while high-tech firms invest in R&D to create new intellectual capital. Digital transformation requires that companies reallocate their asset portfolio to support new, digitally enabled business models.

Intangible Assets 9

Intangible Assets Business Model How To Intellectual Capital 9

Harvard Business Review

JANUARY 5, 2011

Since at least the 1980s (the era of deregulation, that is, over which Alfred Kahn presided) managers of big companies have been upbraided for their intolerance to risk. Perhaps not surprisingly, managers of mega corporations remain largely unsold on that notion. million developers to contribute to 260,000 projects.

Entrepreneur 14

Entrepreneur Innovation Intellectual Capital Mission Statement 14

Harvard Business Review

MAY 18, 2011

While HP was once the technology leader that could do no wrong, market watchers are now concerned that the company does not have a clear strategy to overcome its problems. Software, on the other hand, is only 17% of the company's revenue. He blamed the Japan earthquake, the anemic PC market, and a troubled services organization.

Software 12

Software Technology Intellectual Capital Marketing 12