Great Leadership By Dan

JANUARY 20, 2012

Incidentally, Costco employees sell twice as much merchandise per square foot of retail space as their nearest competitor – Sam’s Club! Practicing forgiveness for well-intentioned mistakes is necessary for innovation to flourish. Even part-time workers receive benefits. He did so in spite of steady criticism from Wall Street analysts.

Morale 232

Morale CEO Merchandising Long-term 232

Harvard Business Review

OCTOBER 6, 2014

If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million. Troubles at Tesco, the UK’s leading retailer, are mounting. How did this happen?

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

JANUARY 29, 2014

Going more granular, as Big Data does, offers even sharper ethno-geographic insight into customer behavior and influence: Single Asian, Hispanic, and African-American women with urban post codes are most likely to complain about product and service quality to the company. But how should sophisticated marketers and merchandisers use them?

Merchandising 11

Merchandising Media Price Cost 11