In the CEO Afterlife

NOVEMBER 13, 2011

Beneath the pier and within reach of your coins from above are 5 picnic blankets spread six-feet apart, each with novel merchandising themes to entice charitable currency. His price is whatever the customer chooses to pay. Human Resources. The “M” Word: A Company’s Most Underrated Intangible.

Brand 245

Brand Merchandising Entrepreneur Audience 245

Harvard Business Review

NOVEMBER 15, 2017

Pioneers of new business models, such as Alibaba and Amazon, are launching innovations in rapid succession, such as voice ordering and real-time pricing, while simultaneously building scale and driving down costs. In the process, the company became better acquainted with its customers – what they liked to buy and how they liked to shop.

Retail 10

Retail Chief Executive Officer Supply Chain Operations 10

Harvard Business Review

SEPTEMBER 4, 2015

As we all know by now, Toyota’s human-centered operations strategy allowed the company to produce higher-quality cars at lower costs. In my research, I found that the same approach, which I call the good jobs strategy , allows retailers to provide better customer service at lower prices.

Retail 8

Retail Operations Price Merchandising 8

Harvard Business Review

SEPTEMBER 3, 2015

First, they differentiate themselves by offering low prices and good service at the same time. Since my book on this topic came out in 2014, one of the questions I’ve been asked the most is: “How can investors or customers identify which companies in a particular industry are following a good jobs strategy?”

Retail 8

Retail Operations Depreciation Merchandising 8

Harvard Business Review

AUGUST 6, 2014

Editor’s note: When the Chinese e-commerce giant Alibaba goes public, as it will soon, Yahoo will earn many times its significant original stake in the company — a surprising ending to a tale of experimentation and discovery. search engine company Inktomi in 2002. Things hadn’t gone well up until that point.

Chief Financial Officer 10

Chief Financial Officer Operations Learning-by-Doing IPO 10

Harvard Business Review

MARCH 29, 2018

The traditional methods of competing through convenience, assortment, and pricing are largely ineffective against online retailers who outperform brick-and-mortar retailers in these dimensions. Prior research also links unstable scheduling with lower “process conformance” — stores’ conformance to company processes.

Retail 8

Retail Productivity Products Cost 8