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Dehumanizing with AI, Automation, and Technical Optimization

The Practical Leader

Over the next few decades, leading companies and human performance researchers found that empowering workers to use their heads, hearts, and hands significantly boosted morale and productivity. Last year, I facilitated a planning retreat with a back-to-the-future technology colossus. They had a massive turnover problem.

McGregor 101
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What Circuit City Learned About Valuing Employees

Harvard Business Review

In 1960, 11 years after he founded the company that became Circuit City, my father Sam Wurtzel was reading a book he couldn't put down: The Human Side of Enterprise , by MIT professor Douglas McGregor. The next morning, he called McGregor's office and asked for a meeting with him. But Sam was creative and tenacious.

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Steve Jobs and The Bobby Knight School of Leadership

Harvard Business Review

I believe that Steve Jobs was among the best CEOs of this generation because he created entirely new categories six times in a decade, and built the largest company market cap ever. It is the very opposite of the supportive and nurturing Theory Y management pioneered by MIT's Douglas McGregor over a half century ago.

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Could Target Have Prevented Its Security Breach?

Harvard Business Review

In any case, the inaction allowed what''s described as "absolutely unsophisticated and uninteresting" malicious code to wreak havoc on the company''s reputation and customers'' lives. Crisis management Information & technology Technology' There may have been some skepticism about the system, because it was new to Target.