Competitive Advantage Customer Intimacy Hammer Learning-by-Doing 
Six Disciplines
DECEMBER 13, 2013
Small businesses have an enormous advantage in their ability to help people connect to the purpose of the organization, AND enable them to see that what they’re doing is contributing to that purpose in a meaningful way. It seems like nothing I do will make a real difference in anything. Customer Intimacy.
Six Disciplines
MAY 17, 2013
Small businesses have an enormous advantage in their ability to help people connect to the purpose of the organization, AND enable them to see that what they’re doing is contributing to that purpose in a meaningful way. It seems like nothing I do will make a real difference in anything. Customer Intimacy.
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