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In Search of Excellence

Deming Institute

Post by Bill Bellows, Deputy Director, The Deming Institute. “A Edwards Deming . There is not a day I don’t think about what Dr. Deming meant to us. Deming is the core of our management.”. ” Shocked by the results, he instructed the team to repeat the assembly operation. Phillip Crosby. Shoichiro Toyoda.

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Drawing Lines

Deming Institute

Edwards Deming, The New Economics. Edwards Deming, Genichi Taguchi, and others, to 70 graduate students, all pursuing a masters degree in business administration. As to the tough act to follow, my mind raced to consider what videos I might have with me. What if those who ordered the raw materials protested with malicious compliance?

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Autonomy or Compliance? Navigating the Balance

Harvard Business Review

Edwards Deming , the father of quality, said "A bad process will beat a good person every time," and Fujio Cho , a former president of Toyota, famously said, "We get brilliant results from average people managing brilliant processes, while our competitors get average or worse results from brilliant people managing broken processes."

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Don’t Set Process Without Input from Frontline Workers

Harvard Business Review

Those annoying folks who drone on about compliance and procedure? The Future of Operations. ” But here’s the problem for operations: Standardized processes that work are great. But if the folks at the head office get it wrong, then operations around the world can be locked into systematic dysfunction.

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How Blockchain Could Help Emerging Markets Leap Ahead

Harvard Business Review

Edwards Deming). Just getting the costs of regulation and compliance down would open world markets and create wealth, but that doesn’t have to mean changing local regulations. The usefulness of blockchain has similar promise. All the goods flowing in and out of developing world countries could be tagged.