Harvard Business Review

JULY 24, 2017

So four years ago, when I was CEO of GE Capital Retail Finance and tapped to lead a mega change initiative — splitting off our unit into a new, publicly traded company, Synchrony Financial — I’ll admit I viewed it as a huge challenge. One idea we retained from GE was to celebrate diversity. Find ways to have fun.

Management 10

Management IPO Diversity Long-term 10

Harvard Business Review

JANUARY 25, 2012

You might think that the corporate human resources function doesn't have much of a role in improving business processes, such as product development, operations, customer service, or distribution. But I've found that it does. The HR leader must be seen as focusing first on serving others. proxy statements for shareholders).

Human Resources 13

Human Resources Operations Compliance Maturity 13

Harvard Business Review

OCTOBER 24, 2014

So instead of creating another pill dispenser, it launched a compliance-enhancing system. In addressing the billion-dollar adherence problem, Vitality (since acquired by NANTHEALTH ) considered the interests of the players in the diverse ecosystem, including pharmaceutical companies, retail pharmacies, and health care providers.

Productivity 8

Productivity Products Company Engineering 8