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A Smarter Way to Reduce Customer Defections - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business Review

Carter Professor of Business Administration, is Chair of the General Management Program, a unique program designed to accelerate leadership growth of cross-functional executives focused on driving change across their organization. At Harvard Business School’s General Management Program. Sunil Gupta, the Edward W. Bottom Line. .

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How Merck Is Trying to Keep Disrupters at Bay

Harvard Business Review

Change and innovation are choices, not givens, in any organization, and there are managerial levers for making these selections wisely. Within EB, Merck first created a Global Health Innovation Fund and then a Healthcare Services and Solution unit to identify, develop, and operate nascent opportunities that fit that thesis.