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Preview Thursday: Clarity First

Lead Change Blog

She developed a keen understanding of customer value while serving in sales and marketing roles, and has extensive experience mitigating legal and compliance constraints.

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An Alternative to Health Care M&A

Harvard Business Review

We at Mayo Clinic believe remaining independent and forging a clinical affiliation is a powerful alternative means for integrating care. In 2011 Mayo elected to follow this course. We chose to support independent medical centers by creating the Mayo Clinic Care Network. What’s the alternative?

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Stop Trying to Control People or Make Them Happy

Harvard Business Review

And it has been more than 80 years ago since Elton Mayo, an Australian-born Harvard academic, produced his pioneering studies on human relations in the workplace. Hence, the introduction of, say, a risk management team or a compliance unit or an innovation czar.

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How Hospitals Are Using Patient-Reported Outcomes to Improve Care

Harvard Business Review

For them, outcomes measurement may seem like just another reimbursement requirement or process compliance task. Mayo Clinic’s Dr. Shehzad Niazi had a problem. Several features of the program have already been expanded to other providers at Mayo. Streamlining Conversations and Improving Assessments.

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How RFID Technology Improves Hospital Care

Harvard Business Review

When redesigning the new and expanded emergency room at the Mayo Clinic’s Saint Marys Hospital in Rochester, Minnesota, Mayo leaders didn’t just want to add more rooms and square feet. Mayo is now evaluating the use of RFID systems in other areas of patient care. So they embraced the idea of location devices.

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Liberating Patients from Mechanical Ventilation Sooner

Harvard Business Review

At the Mayo Clinic, we implemented sedation-weaning and ventilator-weaning protocols and a color-coded communications scheme in the ICU in an effort to more quickly identify mechanically ventilated patients who were able to be awakened and breathe on their own. The Challenge. The Next Steps.

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How Mayo Clinic Is Using iPads to Empower Patients

Harvard Business Review

An effort under way at the Mayo Clinic shows how such technology can be used to improve outcomes and lower costs in health care. Source: Mayo Clinic. Source: Mayo Clinic. The rebuild will populate the patient’s EHR with the data the program acquires and it will used at Mayo’s multiple sites. Implementation.

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