Harvard Business Review

JUNE 17, 2016

Standing on stage on September 9, 2014 at Apple’s Worldwide Developer’s Conference (WWDC), Tim Cook announced, “We’ve created an entirely new payment process, and we called it Apple Pay.” And should retailers agree to take the new payment method? She paid in the blink of any eye. They all fizzled.

Retail 8

Retail Business Model Press Release Strategy 8

Harvard Business Review

JUNE 12, 2018

Real estate developers are integrating automation systems, sensors, and mobility options into their properties. The technology and media company Intersection builds on revenue from advertisers to offer cities free “Links” kiosks to expand public Wi-Fi. Pharmacies are adding telemedicine kiosks.

Real Estate 9

Real Estate Company Transportation B2C 9

Harvard Business Review

JUNE 3, 2016

Quite simply, adding technology does not automatically confer expected benefits; these benefits have to be unlocked and this can only happen through achieving organizational changes. If those linkages cannot be developed, then those investments should not be pursued. Consider an IT investment that one European retailer was pondering.

Tools 8

Tools Supply Chain CRM Technology 8

Harvard Business Review

FEBRUARY 6, 2013

The media attention generated by its novelty had died down and, in spite of incremental technological improvements, sales were slipping. Steph and Tina, one of her grad-school classmates at MIT's Media Lab, were driving to Chicago for a conference and heard an ad on the radio for the language-learning company SimpleLanguage. "I

Case Study 8

Case Study Retail Learning-by-Doing Education 8

Harvard Business Review

MARCH 5, 2013

Under the klieg lights of The New, we risk losing sight of what makes all of it possible — an old-fashioned virtue that's equally at home in social, mobile, and digital, and also in ad agency conference rooms everywhere, despite what the stereotypes might suggest. How Media Companies Can Boost Ad Revenues.

Advertising 8

Advertising Brand Marketing Film 8

Strategy Driven

OCTOBER 25, 2013

Crisis management is so much more than handling of the media. Unfortunately, the follow-through never transpired after the media coverage died down. Business development. The common denominator was open communications with customers, where other retail centers try to stifle mention of incidents. Business development.

Crisis Management 82

Crisis Management Crisis Risk Management Budgeting 82

Strategy Driven

DECEMBER 15, 2010

Each issue is packed with thought-provoking content and insight into the business issues that affect all companies competing in today’s technology-driven marketplace with recent contributions by best-selling author and researcher Tom Davenport; social media guru Chris Brogan; and Myron Scholes, world renowned economist and Nobel Prize winner.

Resources 50

Resources Process Constraint Objective 50

Harvard Business Review

MAY 20, 2014

The debates ( pro and con ) around these projects have brought data journalism out of its niche in digital media conferences and trade publications into the limelight. These new media outlets have been received with both praise and criticism. Why does this matter? How could things be different?

Offshoring 10

Offshoring Media Analysis Project 10

Harvard Business Review

FEBRUARY 1, 2016

In B2B contexts, for example, rep performance in similar territories often varies by 300% between top and bottom quintiles, and in retail stores selling productivity typically varies by a factor of three to four. Generally, customer education and applications development are often key tasks in early stages.

CRM 8

CRM B2B Price Budgeting 8

Harvard Business Review

NOVEMBER 19, 2018

Even outside of the tech sector, the employment of more software developers is associated with a greater increase in industry concentration, and this relationship appears to be causal. ” For example, productivity has grown dramatically in the retail sector since 1990; inflation-adjusted sales per employee have grown by roughly 50%.

Software 8

Software Company Competitive Advantage Henderson 8

Harvard Business Review

JANUARY 5, 2017

media has come under intense scrutiny, with analysts , politicians, and even journalists themselves accusing it of bias and sensationalism — of having failed us — in its coverage of the presidential election. The media did exactly what it was designed to do, given the incentives that govern it. Two developments bear noting.

Media 11

Media Advertising Fixed Costs Content 11