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Five Things You Should Stop Doing in 2012

Harvard Business Review

Every productivity expert in the world will tell you to check email at periodic intervals — say, every 90 minutes — rather than clicking "refresh" like a Pavlovian mutt. She wanted me to be a part of a professional development event she was organizing in her city, featuring several speakers and consultants.

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The 5 Requirements of a Truly Innovative Company

Harvard Business Review

By comparison, think of the long strides many businesses have made in reengineering their supply chains, boosting product quality, and rolling out lean six sigma. Executives read the same trade magazines, go to the same conferences, and talk to the same consultants. These efforts have paid huge dividends.