Conference Hammer Operations Technology 
Sales Wolf Blog
AUGUST 9, 2010
In the latest installment to his Little Big Things video series Tom Peters declares war on these systems and encourages managers to make it easy for all members of an organization to identify problems with an organization's systems and provide bottom-up feedback for improving the way the company operates.
Harvard Business Review
NOVEMBER 13, 2012
Shifting from Drucker's erudition and measured tone to Hammer's revolutionary and provocatively violent declarations ("don't automate, obliterate") was a bit dizzying. Initially, we got the impression that gurus might have little in common other than a desire to get the HBR stamp of legitimacy conferred upon their latest notion.
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