Consensus Finance Operations Resistance 
Harvard Business Review
AUGUST 10, 2012
What if you upgraded your IT network to a new operating system that promised faster, better and leaner results — only to find that the vast majority of your leaders did not have the necessary competencies to use that new system? Resist the urge to escalate problems to senior management. Matrix teams depend on trust and teamwork.
Harvard Business Review
MARCH 1, 2017
Second, because it’s centralized, which makes it resistant to change and vulnerable to systems failures and attacks. After all, most financial intermediaries themselves rely on a dizzying, complex, and costly array of intermediaries to run their own operations. Most firms cite opportunities to reduce friction and costs.
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