Leading Blog

JULY 9, 2012

Communication is managed as a business process. Many business people think of communication as information dissemination to people rather than communication among people, “telling them what they need to know” versus creating clarity and building shared meaning. Jack Welch says, “It’s not a speech… or a videotape.

Company 285

Company Welch Consensus Bottom-up 285

Harvard Business Review

JUNE 21, 2012

Sitting down with a business unit leader presenting him with information about a $300 million dollar technical investment opportunity, Bossidy divided a sheet of paper about three-quarters across. Earlier in his career, as a business unit manager, he recognized that he must cut costs. Prime the Pump.

360-Degree Feedback 17

360-Degree Feedback Welch Active Listening CEO 17

Harvard Business Review

SEPTEMBER 9, 2015

Working across organizational boundaries was a new way of thinking 25 years ago —one that was largely championed by Jack Welch, then CEO of GE. Our communications technologies have dramatically improved, and we have instantaneous access to massive amounts of information. Senior management knew this was an issue.

Welch 8

Welch Supply Chain Consensus Engineering 8