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“Nailed it.” A lesson in overcoming project complexity

Deming Institute

when the going got tough, why weren’t we looking more closely at the basics first – the foundations of team effectiveness ? I used to believe the secret sauce of strong project teams –and their effectiveness– was chemistry. The “ask” from the team arrived in a one-line email: “Can you help us figure this out?”

Project 28
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To Hold Someone Accountable, First Define What Accountable Means

Harvard Business Review

As prescribed in the commonly used responsibility models — RACI, RAPID, and the others — accountability should fall to one (and only one) person per item, even if the work involved requires input and contributions from others. Madison went ahead and formed a team, which had several meetings. Consider this example.

RACI 12