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Develop Your Company’s Cross-Functional Capabilities

Harvard Business Review

On the other hand, they are set up as cost centers and service bureaus, mandated to meet the needs of all their constituents as rapidly as possible under the ceiling of their budget. When functional boundaries prevail, there is no construct for managing capabilities. It makes a company good at many things, but great at nothing.

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How Cloud Computing Is Changing Management

Harvard Business Review

Theories and practices of management often spring from the opportunities created by new technologies. Client-server technology begat enterprise resource planning systems, and the consequent system-wide visibility that was required for what we call business process management (BPM). How it effects product design and customer experience.

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Top 10 Sustainable Business Stories of 2012

Harvard Business Review

This isn't just a wonky exercise: As PepsiCo exec Al Halvorsen told me, "the real reason you do an LCA is improve the business, to put more efficient processes in place, and innovate in the supply chain.". Sustainability innovation opens up: Unilever, Heineken, and EMC ask the world for help. Five Questions For 2013.