article thumbnail

Why Deming / Why Now / Working to transform “our” system

Deming Institute

Guest blog by Dennis Sergent, Principal Consultant, Sergent Results Group. Edwards Deming was the NBC Special (termed a “Whitepaper”), “If Japan Can, Why Can’t We?” His questions within resonated with me immediately, as I was a new supervisor for Bell Telephone. Why Deming? Edwards Deming.

Deming 52
article thumbnail

The W. Edwards Deming Institute 2016 Fall Conference, Sep 16-18

Deming Institute

2016 Deming Institute Annual Conference. Lean coffee session at the 2015 Deming Research Seminar. Dennis Sergent, President & Principal Consultant – Sergent Results Group. Edwards Deming Institute®. September 16 – 18, 2016. Michigan State University. East Lansing, Michigan. Facilitators. Clifford L.

Deming 28
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Using Technology to Improve The Sharing of Knowledge

Curious Cat

Manu Vora kicked the discussion off with his post on The Gift of Knowledge Transfer Through Technology. As I moved into high school Dad was doing much more direct management consulting (it was also a combination of statistics, engineering and management but the emphasis shifted over time) based on Deming’s ideas.

article thumbnail

Healthcare, Paradigm Shifts and the Influence of W.E. Deming

Deming Institute

In 2014 I presented a paper at the 20th Annual International Deming Research Seminar on the topic of “ Understanding and Application of Deming’s System of Profound Knowledge in Healthcare.” Dr. Deming is cited several times in the book, and the reader will find evidence of Dr. Deming’s thinking throughout the 180 pages of the book.

Deming 28
article thumbnail

Top Leadership Blog Posts

Michael Lee Stallard

No technology or rote process can give you the “correct” plan – BUT a solid process for planning can guide you to the best plan for your team and you. A plan is a judgment about the best way to go about achieving an intended goal.” There is no do, only be.

Blog 218
article thumbnail

The November 2011 Leadership Development Carnival

Great Leadership By Dan

No technology or rote process can give you the “correct” plan – BUT a solid process for planning can guide you to the best plan for your team and you. Lisa Kohn of Chatsworth Consulting Group adds one more element to that famous phrase and talks about the importance of "BE" instead of "DO".". There is no do, only be.

article thumbnail

Using Deming’s Management Ideas at an Auto Repair Company for the Last 30 Years

Deming Institute

Louis Altazan, President of AGCO Automotive Corporation discusses the success AGCO has had applying Deming’s management system to their service organization (car repair). This [Deming’s ideas] sort of went to the same exact type of philosophy. He mentions he was surprised when Dr. Deming answered his own phone.

Deming 28