Harvard Business Review

MARCH 2, 2018

The healthcare industry has long relied on traditional, linear models of innovation – basic and applied research followed by development and commercialization. An alternative emerging at healthcare institutions worldwide is human-centered design and co-creation, a set of approaches that can accelerate and humanize healthcare innovation.

Health Care 10

Health Care Innovation Mayo Stage-Gate 10

Harvard Business Review

SEPTEMBER 25, 2013

No matter how many creative solutions we drum up to improve quality of care and service in the U.S. health system, they won’t do much good if only a few clinicians and institutions know about them and apply them.

Health Care 9

Health Care Innovation How To Video 9

Skip Prichard

MAY 10, 2021

Former government official and management expert Kristen Cox teamed up with business consultant Yishai Ashlag in the book Stop Decorating the Fish: Which Solutions to Ignore and Which Problems Really Matter. Innovation happens because of constraints, not despite them. Innovation happens because of constraints, not despite them.”

Constraint 107

Constraint PR Policies Tactics 107

CO2

OCTOBER 15, 2010

Our nation is in need of answers on just about every front: health-care, terrorism, ethnic rifts, Iraq, financial industry concerns, the home foreclosure epidemic, infectious diseases, and climate change. Of course, Obama does know more about health care than most, if not everyone, at a given town hall meeting.

Health Care 87

Health Care Executive Coaching Strategic Planning Politics 87

CO2

OCTOBER 15, 2010

Our nation is in need of answers on just about every front: health-care, terrorism, ethnic rifts, Iraq, financial industry concerns, the home foreclosure epidemic, infectious diseases, and climate change. Of course, Obama does know more about health care than most, if not everyone, at a given town hall meeting.

Health Care 74

Health Care Executive Coaching Strategic Planning Politics 74

Harvard Business Review

JUNE 20, 2017

health care system spends almost a third of its resources — $750 billion annually — on unnecessary services and inefficient care. These tools are now being used across the continuum of care, from disease surveillance to chronic disease prevention to identifying patients who are at risk of deterioration.

Health Care 8

Health Care Long-term Tools Information Technology 8

Harvard Business Review

NOVEMBER 22, 2017

In a new survey of 613 global health systems executives and consultants conducted by Harvard Business Review Analytic Services and sponsored by Siemens, 91 percent said that great opportunity lies ahead for healthcare because of the disruption offered by new technologies and new business models. Healthcare will be digital.

Health Care 8

Health Care Content Business Model Technology 8

Harvard Business Review

FEBRUARY 9, 2017

Institutions purchase hundreds of individual, siloed technologies — each with its own work processes, training, and user interfaces — based on what the market offers. The result is a constellation of technologies that rarely connect, to the detriment of patient safety, quality, and value.

Health Care 8

Health Care Engineering System Gordon 8

Harvard Business Review

DECEMBER 9, 2016

Few recent trends in health care delivery have more power to improve population health, patient and provider experience, and hospital business models than virtual care. Which technology tools will meet the demographic, clinical, and business needs for these services? Innovating for Value in Health Care.

Health Care 8

Health Care Consultative Video Efficiency 8

Harvard Business Review

OCTOBER 2, 2015

In the fall of 2014, the HBS-HMS Forum on Health Care Innovation launched the inaugural Health Acceleration Challenge — a “scale up” competition that focuses on compelling solutions to problems in health care delivery that have already been implemented at a small scale and have the potential for wider dissemination.

Health Care 8

Health Care Innovation Cost Self-aware 8

Harvard Business Review

MARCH 5, 2018

An estimated 14% of wasted health care spending — $91 billion — is the result of inefficient administration. Health Care’s New Frontier. How technology is changing the design and delivery of care. That’s always a risk with new technology. That’s right: faxes.

Health Care 8

Health Care Technology Outsourcing Follow-up 8

Harvard Business Review

SEPTEMBER 17, 2013

Let’s hope that’s true for “value” in health care. Where other mantras – such as quality or managed care – have failed to galvanize the system’s diverse stakeholders, value may have a chance. The question, of course, is whether the term will help spur the fundamental changes that our health care sector so desperately needs.

Health Care 8

Health Care Porter Long-term Short-term 8

Harvard Business Review

JUNE 30, 2015

Something similar is just starting to happen in health care. health-care industry in action, one billing claim or specialist referral at a time. As a result, we can rapidly innovate and improve our products. Slowly but surely, these same techniques are being brought to the B2B space, and to health care.

Health Care 8

Health Care Benchmarking Short-term Gordon 8

Harvard Business Review

DECEMBER 3, 2015

More and more health care organizations are beginning to track their performance on outcomes – and they’re finding that getting started isn’t easy. So how are today’s health care leaders implementing outcomes measurement in their hospitals and clinics? Leading Change in Health Care.

Health Care 8

Health Care Mayo Long-term Committee 8

Harvard Business Review

SEPTEMBER 17, 2013

The pressures for fundamental change in health care have been building for decades, but meaningful change has been limited while the urgency of change only grows. There is only one real solution, which is to dramatically increase the value of health care. And with such deep societal concerns about health care spending?

Health Care 9

Health Care How To Cost System 9

Harvard Business Review

DECEMBER 31, 2015

To that end, they decided to have a team study how care is delivered, identify the barriers to smooth operations, and fix the barriers. The successful experience illustrates the role that relatively simple technology (e.g., Leading Change in Health Care. Kern Center for the Science of Health Care Delivery.

Technology 8

Technology Mayo Health Care Engineering 8

Harvard Business Review

JANUARY 30, 2015

There are two kinds of health-care innovation: more-for-more and more-for-less. The American health-care system exemplifies the first kind, offering more and more value at higher and higher costs. just has not been desperate enough to foster Indian-style health-care innovation.

Health Care 8

Health Care Disruptive Innovation Travel How To 8

Harvard Business Review

JUNE 5, 2012

Today, inner cities are "in" — innovative, hip hotbeds of convenient culture, commerce and connection. The centripetal force of today's cities is pulling the ambitious and educated back in, and increasing cities' innovative capacity, without sacrificing (at least some would argue) their inclusiveness.

Innovation 15

Innovation Real Estate Entrepreneur Venture Capitalist 15

Harvard Business Review

MARCH 18, 2018

In fact, by government edict, the goal is to direct policy, health care, and even citizens themselves toward longer, healthier, more enriching lives. Philips, the Dutch electronics and health care corporation, is among the foreign companies attracted to Japan’s market.

Health Care 8

Health Care Industry Pharmaceuticals Content 8

Harvard Business Review

DECEMBER 24, 2013

According to Clay Christensen and his coauthors Dina Wang and Derek van Bever, the strategy consulting industry is about to blow up the same way the legal world just did. Consulting on the Cusp of Disruption. The Strategy That Will Fix Health Care. Special Forces Innovation: How DARPA Attacks Problems.

Management 19

Management Health Care Middle Management Agility 19

Harvard Business Review

JUNE 22, 2017

Kurt Newman became a pediatric surgeon because he was attracted to the innovative culture and the extraordinary variety of problems doctors encounter at children’s hospitals, as well as the dramatic recoveries children can make. The payback is so meaningful that it draws people who are creative and innovative and thinking differently.

CEO 8

CEO System Innovation Chief Financial Officer 8

Harvard Business Review

JANUARY 20, 2015

Boosting the productivity of health care is essential, given how fast this sector is growing. Health-care spending already accounts for 10% of GDP in developed economies and an average of 6% of GDP in the four leading emerging economies — Brazil, China, India, and Russia. We disagree.

Globalization 8

Globalization Productivity Products GDP 8

Harvard Business Review

JUNE 13, 2018

One of the most recent automation technologies to emerge is robotic process automation , or RPA. The technology is sometimes described as supporting “ swivel chair ” processes involving a lot of back-and-forth access to multiple information systems. However, many companies don’t do that.

Process 12

Process Six Sigma Company Technology 12

Harvard Business Review

MAY 2, 2018

As consultants Justin Talbot-Zorn and Frieda Edgette have explained , mindfulness can help leaders to see past the storylines and narratives that unconsciously guide their traditional thinking. Companies across sectors facing global competition and rapid technological change are continually struck with such strategic surprises.

Scenario Planning 13

Scenario Planning Strategic Planning Kleiner Management 13

Harvard Business Review

APRIL 19, 2017

Management consultants know this well: There’s a saying that “management consultants borrow your watch to tell you the time,” implying that good management is so obvious that everyone knows what to do. The public remains divided over the value of good management. And while this study focused on U.S.

Skills 12

Skills Management Succession Bottom-up 12

Harvard Business Review

DECEMBER 7, 2015

For most people in health care, being involved in designing a new hospital is a once-in-a-lifetime opportunity to transform both their work environment and the care they deliver. We attribute much of our success to making patients and frontline health care professionals the true architects of the project.

Health Care 8

Health Care Construction Planning Restructuring 8

Harvard Business Review

SEPTEMBER 30, 2013

She now consults with physicians and hospitals nationwide as they learn to design true patient-centered practices. He could not see a way toward a viable financial future given the expenses of a traditional primary care practice with a large support staff. Leading Health Care Innovation.

Health Care 8

Health Care Gordon Travel Cost 8

Harvard Business Review

MARCH 8, 2011

Rapid technological and competitive innovation. Look as well to health care. These trends demand change greater than typical product innovation. The media industry has had to react to these trends first — and therefore is a source of valuable lessons for any who care to look.

Media 13

Media Industry Trends Health Care 13

Harvard Business Review

JULY 18, 2012

These people are the information economy's mom and pop business owners , just more technologically leveraged and profitable than their brick & mortar predecessors. The innovations that made these companies worth billions of dollars could be classified as computer hardware and software infrastructure. The formula worked.

Venture Capitalist 17

Venture Capitalist Software Entrepreneur Engineering 17

Harvard Business Review

JULY 18, 2012

These people are the information economy's mom and pop business owners , just more technologically leveraged and profitable than their brick & mortar predecessors. The innovations that made these companies worth billions of dollars could be classified as computer hardware and software infrastructure. The formula worked.

Venture Capitalist 17

Venture Capitalist Software Entrepreneur Engineering 17

Harvard Business Review

DECEMBER 10, 2015

In today’s health care landscape, consultants often advise independent hospitals to merge with a larger health system. At first, we worked with RIC as a consultant but then became its partner in 2009. Leading Change in Health Care. With an accountable care organization (ACO).

Health Care 8

Health Care Committee Balanced Scorecard Discount 8

Harvard Business Review

JULY 27, 2015

Lean production , which includes a vastly expanded role for front-line workers in addressing problems, was brought to the United States by Toyota in its auto plants but has now spread to health care, professional services, and virtually every other industry. It’s as if businesses have forgotten that they work.

Lean Production 8

Lean Production Operations Health Care Talent Management 8

Harvard Business Review

OCTOBER 10, 2017

Americans are both undertreated and overtreated in a health care system that wastes up to $1 trillion a year and delivers profoundly uneven quality: Current estimates indicate that preventable medical errors are the third leading cause of death in the United States. Information technology has come late to health care delivery.

Health Care 8

Health Care Innovation Creativity Guidelines 8

Harvard Business Review

OCTOBER 31, 2013

The difference: if you’re an American entrepreneur inside one of the country’s hotbeds of innovation, you’re more likely to succeed. While these leaders seem to grasp that entrepreneurship and innovation are the best path to job creation, they’re not doing enough to support the folks who headquarter their businesses outside the superhubs.

Entrepreneur 8

Entrepreneur Health Care Policies Mentor 8

Harvard Business Review

OCTOBER 28, 2013

This failure is not for lack of effort — health systems are making massive investments in new infrastructure, technology, processes and managerial approaches designed to manage change, such as electronic health records, Six Sigma and Lean Management. Make hard decisions without relying on approval from senior leaders.

Health Care 8

Health Care Innovation Six Sigma Consultative 8

Harvard Business Review

OCTOBER 18, 2013

With these rules in place, 8 cross-functional teams—each composed of middle managers, a consultant guide, and a sponsor from the leadership team—were formed. The result is akin to turning on a light bulb—it releases the energy needed to truly transform the quality and cost of care. Leading Health Care Innovation.

Cost 8

Cost Health Care Six Sigma Insourcing 8

Harvard Business Review

FEBRUARY 3, 2016

Twenty years ago, Louis Gerstner transformed IBM by emphasizing consulting and technology services — not just technology — to solve customer problems. How technology is changing the way we work. The most successful innovative companies buy startups and other private companies to help transform themselves.

Venture Capitalist 8

Venture Capitalist Short-term ROI Long-term 8