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Applying Quality as a Business Strategy at Hallmark Building Supplies

Deming Institute

This webcast shows Louie Paynter’s presentation, Hallmark Building Supplies ’ Approach to Applying Quality as a Business Strategy, at the 2012 Annual Deming Conference. They attempt to let the market dictate pay and take pay out of the performance discussions. Guest post by John Hunter.

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Our Aim, Vision and Values

Deming Institute

Edwards Deming Institute® is to foster an understanding of The Deming System of Profound Knowledge® to advance commerce, prosperity and peace. At the Deming Institute, we honor the legacy of Dr. Deming by bringing his teachings to life today and for the future. Edwards Deming. Edwards Deming Institute®.

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Eliminate Slogans, Exhortations and Targets

Deming Institute

Edwards Deming’s list of 14 points for western management : Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Slogans are a way to say you care about quality without actually demonstrating you care. But Dr. Deming understood the damage targets cause.

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