Leading Blog

AUGUST 8, 2011

Simon Cooper, president and CEO of Ritz-Carlton, calls this “scriptless service”. With such a diverse clientele, employees cannot simply operate by choosing from a limited number of preselected solutions to guest requests. That’s real leadership.” Kurtzman notes, “Leadership is not coaching.

Leadership 281

Leadership Simon Cooper Gordon 281

Joseph Lalonde

OCTOBER 14, 2016

The early church was a diverse group. Leadership happens with gentle application @YoDutchBros Click To Tweet. Simon Sinek : Unfortunately, I missed most of Simon Sinek’s talk as I was being introduced to the amazing musician Erskin Anavitarte. What was my takeaway from Simon Sinek? That was the church.

Simon 120

Simon Conference Project Cooper 120

Miles Anthony Smith

AUGUST 7, 2018

29 Leadership Experts Share Their Top 19 Leadership Competencies & Behaviors for Success (Plus Leaderboard) It seems that the world has a lack of leadership these days, doesn’t it? Why does poor leadership seem to be such an epidemic in government, business, and nonprofits?

Leadership 102

Leadership Self-aware Learning-by-Doing Open-book 102

Lead Change Blog

OCTOBER 5, 2017

The following post is an excerpt from Chapter 1 of The Character-Based Leader: Instigating a Leadership Revolution…One Person at a Time in celebration of its five year anniversary along with quotes from the authors about their experience. Insigating a Character-Based Leadership Revolution. Leadership Is Influence.

Objective 200

Objective Cooper Influence Simon 200

Lead Change Blog

OCTOBER 5, 2017

The following post is an excerpt from Chapter 1 of The Character-Based Leader: Instigating a Leadership Revolution…One Person at a Time in celebration of its five year anniversary along with quotes from the authors about their experience. Insigating a Character-Based Leadership Revolution. Leadership Is Influence.

Objective 150

Objective Cooper Influence Simon 150

Harvard Business Review

OCTOBER 16, 2017

Upbeat Music Can Make Employees More Cooperative. Retention of decisions and “ah-ha moments” is critical when it comes to achieving real change in behavior and alignment of action across diverse perspectives. In workplaces as diverse as most are today, this is pretty important. Amy Jen Su. Kevin Kniffin.

Team 15

Team Simon Diversity Cooper 15