Eliminate Slogans, Exhortations and Targets
Deming Institute
APRIL 7, 2016
The best policy may be to avoid incentives altogether and focus instead on creating systems in which intrinsic motivation, cooperation, ethical behavior, trust, creativity, and joy in work can flourish. In those cases where the slogan is actually used as a hammer to blame employees when results disappoint is when it does cause damage.
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