Remove Core Competence Remove Ethics Remove Long-term Remove Marketing
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Customer Reference Programs at The Tipping Point

Harvard Business Review

Is your firm ready for this new age of peer-to-peer marketing? Have we engaged our references and advocates in long-term relationships? How long does it take our social media, PR or marketing people to find our customer advocates when they're needed to rebut a critique or attack, or talk to a media interviewer?

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Customer Reference Programs at The Tipping Point

Harvard Business Review

Is your firm ready for this new age of peer-to-peer marketing? Have we engaged our references and advocates in long-term relationships? How long does it take our social media, PR or marketing people to find our customer advocates when they're needed to rebut a critique or attack, or talk to a media interviewer?

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To Reform Capitalism, CEOs Should Champion Structural Reforms

Harvard Business Review

They go by names like corporate social responsibility, sustainability, shareholder advocacy, social assessment and auditing, consumer action, government regulation, leadership development, ethics, realignment of incentives , attracting long-term investors , creating shared value , and more. treating suppliers as partners).

CEO 12
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The Big Picture of Business – Business Lessons to be Learned from the Enron Scandal

Strategy Driven

Executives never stayed long. These observations are intended to contextualize the Enron case studies in broader terms than were reported in the news media: Conditions Which Allowed It to Occur. Core Business. Enron (like many other companies) got into areas beyond their core competencies. Accounting.